What is the Delivery Promise?
We promise that your order will arrive to you in a good and useable condition. We promise that the delivery package will be secured using food-grade packaging and heat sealed to prevent smells from leaking or the potential tampering of your order.
We promise to dispatch your order in a timely manner and keep you updated of each step of your orders progress, from packaging to dispatch.
Here at Graded Green we use Royal Mail tracked delivery on all our orders. This means you can track the status of your delivery.
If your order doesn't arrive safe and timely then we will either refund you the entire amount of the order OR we will resend the order back out free of charge.