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ANSWERS TO YOUR QUESTIONS

Information about HEMP

WHAT IS IN HEMP?
Cannabidiol, known widely as CBD is one of over 80 different cannabinoids derived from the hemp plant. It is a non toxic non psychoactive ingredient found in hemp. Find out more on our blogs.
IS HEMP SAFE?
According to the World Health Organisation; "In humans, CBD exhibits no effects indicative of any abuse or dependence potential…. To date, there is no evidence of public health related problems associated with the use of pure CBD.” The FDA have also approved new medicines containing CBD. Not only is CBD considered safe amongst scientists and doctors but it is "touted for a wide variety of health issues" by Harvard University.
IS HEMP LEGAL?
Yes, Hemp is 100% legal throughout Europe.
HOW DOES Hemp WORK?
HEMP interacts with the consumers natural Endocannabinoid system. Cannabinoids partially bind to receptors in our bodies known as CB1 and CB2. These receptors are located all over the inside and outside of our bodies, from our livers to our skin. Find out more on our blogs.
WHAT DO PEOPLE USE HEMP FOR?
HEMP is rising quickly in popularity due to its ease of access and legality. People across the globe are using HEMP to enrich their lives on a daily basis. Consumers are supplementing HEMP to assist a variety are ailments from insomnia to chronic pain. See our blogs for more information.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept Visa, Mastercard, AMEX and Maestro
IS BUYING ON-LINE SAFE?
We use SSL technology to ensure your personal details are kept secure. We don't share any personal data with third parties.

Orders and Returns

WHAT IS YOUR DELIVERY PROCEDURE?
Once we have received your order it will be processed immediately and sent out in our discreet sealed packaging. Our unique packaging is both smell and tamper proof. Your order should reach you within 1-5 working days.
WHAT IS YOUR REFUND POLICY
Our refund policy is 30 days from the date you purchased our products. As long as the product is returned unopened and untampered with, we will be more than happy to refund the full cost including shipping. It can take up to 10 working days to process a refund. Unfortunately, we will not be able to refund any items that are returned to use with damage to the tamper proof seal. This is because if the item is no longer sealed we cannot guarantee the product returned is the product originally sold.
HOW WILL I KNOW I'M GETTING WHAT I'VE PAID FOR?
Here at GradedGreen we offer a unique weight guarantee with all our products. The weight you pay for is the minimum weight you will receive, or your money back. We encourage our customers to weigh their purchases from us and other retailers. We are never short on weight, only short on wait.
HOW CAN I CANCEL OR CHANGE MY ORDER?
You can change or cancel your order before it is dispatched by contacting us on our freephone number 0800 471 4725 or alternatively emailing info@gradedgreen.com
HOW DO I TRACK MY ORDER?
You will receive either an email or text message informing you that your order has been dispatched. This email/text will contain a tracking link which you can follow to check on the delivery status of your order.
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