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When will my order be delivered?
Order by 14:30 Monday to Friday and we aim to deliver your order the very next day using Royal Mail.
Where are you based?
We are based in the United Kingdom and all orders are dispatched from our UK warehouse.
Will my order be sent discreetly?
We understand privacy is important to our customers. That's why your order is hermetically sealed in a separate bag to prevent smell leaks and punctures. There is no way to tell where you've ordered from or what's inside your package.
When will I receive tracking information?
When your order is dispatched you will automatically be sent tracking information to track your order. The tracking link will take 2-4 hours to begin to working.
What if my order goes missing?
All orders are guaranteed to arrive. Should your order not arrive we provide a replacement or a refund.
Can I amend my order?
If you need to amend your order please email us ASAP. It might not always be possible as if your order has already been dispatched it will not be possible to amend.