Born in late 2019, Graded Green commenced with its own vision to help progress the current UK CBD market. Created by two friends who use CBD daily to enrich their lives, they often shared their stories of negative experiences when buying from online vendors. Being misled, under delivered and sometimes even scammed was sadly, part of our CBD buying experiences online. Whether this was orders that never arrived, emails to customer support channels that never received a response or a complete lack of quality, the friends poor experiences buying CBD online became tiresome. That is when they vowed to build their own CBD store that optimized service and customer support above all else.
With low start up investment and a looming pandemic - it was never going to be an easy task for the friends. Fast forward just over a year and tens of thousands of completed orders, Graded Green has certainly began successfully doing what they set out to do. Bringing high quality fair priced products to you via an unquestionably excellent service.
Our mission is simply to provide an excellent service with unbeatable prices. Like you, we use CBD to help with our ailments. We understand the importance of CBD to help enrich your life. If we are to complete our mission we are to be consistently reliable and transparent. If you have had a bad experience then we have had a bad experience. We know what is feels like to be scammed and that is why we have created a branded marketplace that is based on trust and support. We will always be on hand to help you via our many support channels. You are not just a customer, but a friend too. Welcome, to the Graded Green experience.
We promise you we will always stay responsible and keep progressing the boundaries of the marketplace. Providing aid the end consumer. We will continue to optimize our service and products in hope that you can get a seamless and faultless service when buying your CBD through ourselves, weather it be our own brand or one of our trusted partners. It is easy to say all these things but we evaluate our success by three measures;
- Speed of delivery - We understand 1 day without your CBD is 1 day too long. That is why we only offer next day delivery methods. 96% of our parcels for 2020 were delivered next working day.
- Accountability - We are always available to assist you in your information or buying needs. We offer live chat service and email support channels. We hold ourselves responsible for our service by inviting all customers to submit verified reviews at 3rd party review platforms. 89% Excellent from 1250 Verified Trust Pilot Reviews.
- Big Savings - We have sourced and brought to you some of the best products from the biggest brands in the international CBD market. We present these brands to you with a lower mark up than on the branded websites. All Big Brands are priced between 5% & 40% Cheaper.