Hey Graded Green fans!
We hope you are all doing well and are all healthy. We know that right now times are challenging for everyone with the current economic circumstances and we want to let you know that we are doing all we can to keep the prices down to be affordable as possible for you all.
UK Delivery Updates
As promised we are now dispatching all UK orders directly from the UK using Royal Mail. From 06/03/2023 we will be dispatching all orders that come in before 3PM the same day with a delivery aim of the next working day.
Certain product ranges will no longer be on sale for our UK customers and it will not be possible for UK customers to buy certain product ranges from our EU store.
From 06/03/2023 all emails that come in to our support email address (firstname.lastname@example.org) will be answered within the same working day. We are also bridging any gaps by introducing a new live chat feature on the website which will also be staffed during working hours.
In short we understand that customer service is important and we are working on improving this significantly.
That's all we have for now, fans! Thank you for the support as always!