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Help Centre

General Questions

Delivery

Who do you post with?

Why doesn't my tracking number work?

How much is postage?

When will my order arrive?

I ordered before 2PM, why hasn't my order been dispatched?

Can I track my delivery status?

Is postage insured?

Why hasn't my tracking updated?

Do I have to wait in for my order?

Is postage discreet?

My order is late - what do I do?

What is a working day?

My order was delivered to the wrong address, what can I do?

International Delivery

Do you deliver around the world?

How long does international delivery take?

Changing your order

Can I cancel my order?

Can I change my order?

Payments

How do I pay?

Is paying safe?

Can I pay using PayPal?

Is there alternative payment methods?

How long does it take to receive a refund?

Making a return

Can I make a return?

Who pays for return postage?

Information on Hemp Flower

What is CBD?

Is CBD Safe?

What do people use CBD for?

Is what you sell legal in the UK?

Contacting Us

How do I contact you?

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